• How do I find out if I am eligible for the National Disability Insurance Scheme?
    To be eligible for the NDIS you must meet certain access requirements. To determine whether you meet these requirements you can complete the access checklist.
  • How will my Local Area Coordinator assist me?
    Your Local Area Coordinator will work with you to navigate the NDIS, to assist in identifying your goals and to develop your plan. To learn more about the role of Local Area Coordination, visit the NDIS website.
  • Can I still get assistance if I’m not eligible for the NDIS?
    Yes. If you do not meet the access requirements for the NDIS, our team of Local Area Coordinators will assist you to navigate and link to community and mainstream services.
  • Who will contact me once I am accepted to the NDIS?
    If you meet access to the NDIS and live in one of the Brotherhood service areas of North East Melbourne, Hume Moreland or Bayside Peninsula, you will receive contact, by phone or email, from one of our Intake and Booking Officers.

    They will contact you to book your NDIS planning meeting with a Local Area Coordinator (LAC). When you receive the call, the Intake and Booking Officer will ask you a few simple questions to confirm your details and understand your current circumstances. The staff use this information to link you with an appropriately skilled Local Area Coordinator. You will also be asked your preferred date and time for the planning meeting, which will typically run for 1.5 hours.

    After the planning meeting has been booked, you will receive an SMS or email reminder in the days prior to your meeting, asking you to confirm you are still available to attend.

  • Where will the meeting be held?
    Planning meetings are typically held at one of the Local Area Coordination offices closest to where you live. In certain situations, Local Area Coordinators can also conduct the planning meeting at your home or other location that better meets your circumstances.
  • How to prepare for your NDIS planning meeting
    We encourage every person to attend a pre-planning session with the Brotherhood. This is a small group discussion designed to:

    1. Prepare people to understand what to expect and the NDIS processes
    2. Discuss goal setting
    3. Help people to organise their notes and prepare for the meeting
    4. Answer any questions on what to expect
  • Who can I bring to my planning meeting?
    You are welcome to bring any support along with you to your planning meeting. This could include family members, carers, support workers or a friend.
  • What should I bring along to my planning meeting?
    • Reports, functional assessments and information on the person’s disability
    • Daily living summary, to ensure all necessary support is captured
    • Documented strengths, interests, challenges in daily activities
    • Documented short term and long term goals.
  • What if I speak a language other than English?
    We can have interpreters available over the phone and present at your NDIS planning meeting. Please let the Intake and Booking Officer know if you require an interpreter. Where possible, we will assign an LAC who speaks your language if required.

    Our documents have been translated into 10 languages other than English which you can request from our Intake or Local Area Coordination team.

    For more information about the NDIS in languages other than English, visit the NDIS website.