If you meet access to the NDIS and live in one of the
BSL service areas of North East Melbourne, Hume Moreland, Bayside Peninsula, Western Melbourne or Brimbank Melton, you will receive contact, by phone or email, from one of our Intake and Booking Officers.
They will contact you to book your NDIS planning meeting with a Local Area Coordinator (LAC). When you receive the call, the Intake and Booking Officer will ask you a few simple questions to confirm your details and understand your current circumstances. The staff use this information to link you with an appropriately skilled Local Area Coordinator. You will also be asked your preferred date and time for the planning meeting, which will typically run for 1.5 hours.