Building Cultural Responsiveness

family reading a book with child on fathers knee

Increasing CALD community participation in NDIS ECEI

The National Disability Insurance Agency’s Cultural and Linguistic Diversity Strategy 2018 prioritises ensuring the NDIS is responsive to our diverse population and considers the language and cultural needs of individuals in the community to achieve full participation in the NDIS.

We are partnering with the Brotherhood of St Laurence Diversity Unit to build an evidence-based approach to putting this Strategy into practice.

Working with the community, we want to understand the current gaps in ECEI service delivery and identify tools and supports to improve access to services, engagement, and retention of culturally and linguistically diverse (CALD) communities.

How are we doing this?

Early Childhood Early Intervention
Understanding ECEI
Understanding ECEI in Arabic
Understanding ECEI in Chin Haka
Understanding ECEI in Farsi
Understanding ECEI in Karen
Understanding ECEI in Punjabi
Understanding ECEI in Simplified Chinese
Understanding ECEI in Traditional Chinese
Understanding ECEI in Urdu
Understanding ECEI in Tagalog
Understanding ECEI in Vietnamese

We are consulting with four CALD communities in North East Melbourne to identify ways of increasing participation of children and families from CALD backgrounds with ECEI.

We are currently working with community members to develop accessible resources including flyers and factsheets about our ECEI services to meet the needs of CALD communities.

Two women at a conference lecture standWe recently presented our preliminary findings at the International Society on Early Intervention (ISEI) Conference in Sydney in June 2019. We look forward to updating this website with tools and resources to share with the broader sector.

To find out more about how we’re building cultural responsiveness, download the project overview or contact Brett Patterson at xcrt(at)

Feel free to get in touch with Diversity Unit Senior Manager, Hutch Hussein (, if your organisation would like support to understand the barriers for your local CALD communities, raise the profile of your ECEI service amongst them and/or receive Cross-cultural Responsiveness Training about working with CALD communities with a disability.